Recent Posts

Do You Know The Different Classes of Water Damage?

5/14/2020 (Permalink)

SERVPRO of Spring/Tomball is a leader in water mitigation and restoration services. Our highly trained professionals create a specialized drying plan for every job, no job is exactly like another. Our crew uses a number of factors when determining the best way to dry out your Houston, TX and surrounding area home or business property. One of these factors is the class of water present. There are 4 classifications of water.

  • Class 1

    • A small amount of water is present in the home. 
    • Less than 5% of absorbent materials such as carpet and pad are wet. 
  • Class 2

    • A moderate amount of water is present in the home. 
    • Only 5% to 40% of the combined floor, wall, and ceiling is wet.
    • Water has wicked up walls less than 24 inches. 
  • Class 3

    • A large amount of water is in the home.
    • More than 40% of the combined floor, walls, and ceiling are wet.
    • Water has wicked up walls more than 24 inches.
  • Class 4

    • Specialty drying situation involving deeply held or bound water, such as a saturated subfloor or soil in a crawl space.
    • May require longer dry time or specialty equipment.

SERVPRO of Spring/Tomball is here for you. Our experts dry your home quickly and efficiently, making water damage “Like it never even happened.” Don’t hesitate to call us at (281) 374-6454.

Do You Pour Grease Down Your Sink?

3/31/2020 (Permalink)

If your sink pipes get clogged and bust, call SERVPRO of Spring/Tomball for your water damage cleanup!

Never pour grease down your sink!

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious blockage and water damage.

Some people use detergent to break up grease before pouring it down the drain…and that may help sometimes. But there’s no guarantee that it’ll keep the grease from sticking to your pipes, so why take the risk?

The safest thing to do is just to pour your grease in an empty can, and either let it sit or put it in the refrigerator. Once it hardens you can toss it in the trash and get rid of it. 

Pipe leaks from clogged pipes can cause water damage to your home as well as mold damage if the water damage is not soon addressed.

If you have a leaky pipe under your kitchen sink that has caused water damage to your home, please do not hesitate to call SERVPRO of Spring/Tomball today! 

Tips For Standing Water in Houston & Surrounding Areas

3/26/2020 (Permalink)

SERVPRO of Spring/Tomball encourages you to stay safe when floodwaters are present.

Did you know that floodwater can take up to eleven days to disappear in Houston, TX and it's surrounding areas? A flood doesn’t end just because the storm ends; All of the standing water still has to be dealt with.

SERVPRO of Spring/Tomball suggests that if you have to evacuate your office to not go back until you have been told it is safe and the water has receded. 

You must be careful driving in Houston during times when the roads are flooded. Remember to “Go around. Don’t Drown!” The water may still be too deep for safe travel, even if it looks like you can pass. 

Floods are not natural swimming pools

  • Sewage, debris, and other unpleasant things can be in the stormwater leftovers.
  • Swimming, wading, or rafting can make you sick.
  • Do not drink the water, it is highly contaminated.
  • Water conducts electricity. Underground power lines can give you a dangerous shock.

Floodwaters vs. Animals in Houston & Surrounding Areas:

  • Snakes and other animals may get into your building. Wear work boots and heavy gloves when the cleanup process begins.
  • Some animals might find your office a cozy place to live because their home may have been destroyed. 
  • If tap water is unsafe for you to drink, it is unsafe for your pets. 

If you experience flood damage to your home or business, give SERVPRO of Spring/Tomball a call at (281)374-6454.


Evacuation When Medical Supplies Are Needed For Your Well-being in the Houston and Surrounding Areas

3/24/2020 (Permalink)

Think ahead of things you might need in the event you would need to evacuate your home unexpectedly due to storm damage.

When a storm is headed your way, there are some items you can keep in a waterproof container (your emergency kit) to be prepared for possible evacuation. Medications are probably not one of them, but you can have them ready to bring with you.

SERVPRO® of Spring/Tomball suggests having these items prepared in the event you would need to evacuate your home:

  • Copies of medical insurance & Medicare cards
  • Warm blankets
  • Extra clothing, especially socks & undergarments
  • Bottled water
  • Batteries for your electronic devices
  • Written contact list

Some people in the Houston and surrounding areas will also need to consider the following:

  • Make sure that at least one other person can get your medications & supplies
  • Have at least a week-long supply of prescription medicines
  • Have a list of all medications, dosages, and allergies
  • Have an extra pair of glasses or extra contact lenses if needed
  • Have extra hearing-aid batteries if needed
  • Also, grab some games & activities for children to keep busy

If you have pets in the Houston or surrounding areas, consider these items:

  • Pet food and a bowl
  • Toys or comfort objects
  • Vet information

Some shelters will not or cannot allow pets. Ahead of an emergency, find out which ones will allow your 4-legged loved ones. All shelters allow service animals.


We are Cleaning Experts

3/17/2020 (Permalink)

Call SERVPRO of Spring/Tomball today at 281-374-6454!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirusMultiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Spring/Tomball: 281-374-6454

Information Regarding the Coronavirus

3/13/2020 (Permalink)

Call SERVPRO of Spring/Tomball if you have any concerns! (281)374-6454

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more.

Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.

Roof Damage Can Cause Further Damage to Your Home Or Business!!

2/12/2020 (Permalink)

Call SERVPRO of Spring/Tomball if you experience roof damage to your commercial or residential building. We are open 24/7/365!!!

3 Ways To Maintain Your Business's Roof

A roof leak or collapse can be devastating to a business, causing flooding and ruining merchandise. Roof damage, in fact, is a difficult situation, making reopening your store in Houston, TX, a hassle and expense. Avoiding this disaster isn't impossible, but steps can be taken to minimize the chances.

1. Attend to Small Problems Quickly
Don't assume your structure is intact simply because you can't see water stains. Wind damage and harsh rain can wear it down, causing tiny complications. Contact roofing specialists to conduct biannual evaluations, looking for any of the following issues:

  • Peeled edges
  • Cracked roofing
  • Missing shingles
  • Flashing issues

Leaving any of these unattended exposes the building to leaks and water damage. Fix things as soon as they come to your attention.

2. Tend To Drainage and Debris Early
Are your gutters clear? If they become clogged, backups happen, allowing water to build in areas it shouldn't. This pressure could add unneeded pressure to the top, essentially weighing it down. That collapse is not pretty. Have property management look at the gutter system regularly, scheduling cleanouts.

Trees and brush become an additional hazard. Roof damage often happens when limbs and branches are picked up during storms and then thrown into the roofing. Those smacks punch holes and remove the protective shingles. To avoid this, have someone trim the foliage and, before a major weather event, pick up anything loose on the ground.

3. Apply To Insurance Immediately
If you need help restoring the premises, contact a water restoration company to inspect the establishment, looking for mold and flooding complications. Their recommendation may indicate a roof rebuild is needed. Don't underestimate that decision. Work with your insurance company to discuss the need, giving you the comfort of a secure new ceiling. In fact, ask about waterproofing for the future. This sealant might aid in keeping leaks from sprouting up in the future.
Roof damage has preventative measures. By looking at it periodically, management might find the weak areas, offering a chance to stop a major catastrophe. In addition, don't forget that taking care of the landscaping may also ward off potential troubles. And in case of emergencies, don't forget to call SERVPRO of Spring/Tomball!

January CE Class!

1/16/2020 (Permalink)

Call SERVPRO of Spring/Tomball at (281) 374-6454

Our first class of 2020! This Continuing Education course covers Fire & Smoke Damage Restoration! In this 4-hour course from 9 am - 1 pm, we discussed the special procedures used by professionals in mitigating and restoring fire damage claims for the insured. The purpose of the course is to provide you, the insurance professional, with a better understanding of the work performed by the mitigation vendor at fire damage work sites. You will learn emergency tips which can drastically reduce the cost of the claim if performed in a timely manner. We will demonstrate examples of work performed to mitigate fire damage. This course will help you better understand what your insured is going through when they have fire damage.

If you are in need of any CE credits, call Samantha or Jack at (281) 374-6454, or email to RSVP or ask for our 2020 schedule! We have classes almost every month of the year!

Visit our website for more information!

If you don't need CE credits, come on out for a tour of our facility! We want you to know what you're working with when you need home water damage mitigation or fire restoration!

Thunderstorm Awareness!

12/27/2019 (Permalink)

Many people would say hurricanes, and tornadoes are much for dangerous than a thunderstorm. Unfortunately, that isn't true. Under the right conditions, rainfall from thunderstorms can cause flash flooding which kills more people each year than hurricanes, tornadoes or lightning.

What exactly is a thunderstorm? A thunderstorm is a normal rain shower with the addition of thunder, and since thunder is the result of lightning, all thunderstorms have lightning. Thunderstorms have caused millions of dollars in damages just with the basics like rain and lighting. Thunderstorms have caused power outages that have lasted weeks at a time.

Here at SERVPRO of Spring/Tomball, we take these matters very seriously and always have a protective eye on such storm moving in on our community. For any damages related to thunderstorms please contact SERVPRO of Spring/Tomball for our expert opinion. We are always prepared during times of flooding. We have 24-hour emergency services to make sure your home is back to "Like it never even happened". 

Build Back Services

12/27/2019 (Permalink)

Call SERVPRO of Spring/Tomball at (281) 374-6454

When I tell people I work for SERVPRO they often say “what’s that?”  Once I start explaining, the light goes on and they tell me they’ve seen the green vans, trucks, etc.  That tells me they haven’t needed our services in their home or business yet. What about the ones that have needed our services?  You can read for yourself what they have to say HERE!

Among the people that haven’t needed our services yet, there is often the misconception of what we can do for them. Today I’d like to shed some light on the building and reconstruction side of our business. Yes, we take away the damaged and/or affected materials but we are capable of much more than that.

Here at SERVPRO of Spring/Tomball, we have specialists trained in Fire Damage, Water Damage, Mold Remediation and more but we don’t have to leave you there. Why find yourself someone else to come in and reconstruct your home or business? We are there, we are already familiar with your area of concern, and we know what happened. No need to keep explaining and searching for someone properly licensed and insured to schedule and do the work. You already found us! We are licensed and insured and ready to begin your reconstruction.  

Chances are you’ve already experienced enough stress, let us take care of this for you. Still uncertain of what I’m talking about and thinking we can’t possibly help your unique situation?  Please, check out our Building and Reconstruction Services!

I think you will be surprised at all we can do for you. There is a reason we say we can make it “Like it never even happened.” We have trained professionals using the right tools to get the job done, commercial or residential.  Please call if you have any questions about our services or want to make an appointment. SERVPRO of Spring/Tomball (281) 374-6454.