SERVPRO of Spring / Tomball Employee Photos

Carlos Martinez

Carlos Martinez is our General Manager here at SERVPRO Spring/Tomball.

His certifications include the following:

-Fire & Smoke Restoration

-Water Damage Restoration

-Successful Subrogation 1

Carlos has been a SERVPRO Employee for over 7 years and continues to expand his knowledge in the industry.

Kristin Green

Kristin Green is our Office Manager, General Estimator, HR Manager and Senior Accounting Manager here at SERVPRO Spring/Tomball

She is certified in the following:

-Xactimate Level 1

-Xactimate Level 2

-Water Damage Restoration

-Successful Subrogation 1

Miguel Garcia

Miguel Garcia is our Contents, Water Mitigation, Commercial Property, and Bio-Recovery Estimator here at SERVPRO Spring/Tomball.

His certifications include:

-Water Damage Restoration

-Xactimate

-Successful Subrogation 1

-Bio-Hazard

Miguel has been an employee at SERVPRO for 6 years. He was a Technician for 2 years, and now one of our Estimators! 

Jacob Hill

Jacob Hill is our Contents, Water and Bio-Recovery Estimator, and he has been with SERVPRO of Spring/Tomball for 4 years.

Jacob is certified in the following fields:

-IICRC Certified-Water Damage Restoration

-OSHA 10 Certified

-Bio-hazard 

-Successful Subrogation 1

Female employee head shot in front of SERVPRO sign

Belen Melgar

Belen Melgar is our Reconstruction Coordinator and Office Admin here at SERVPRO of Spring/Tomball.

She has been with our company for about six years and is currently IICRC certified. 

Robert Cryer

Robert Cryer is our Senior Superintendent in our Build Back Department for SERVPRO of Spring/Tomball. Robert has over 30 years in drywall, framing and remodeling experience.

He has been with SERVPRO for a little over 6 years and puts all of his effort into his work. He enjoys spending time with his family in his spare time and hunting and fishing.

Shane Elliott

Shane Elliott is one of our Build Back Superintendent here at SERVPRO Spring/Tomball.

Shane has been with our company for over 3 years and walks each Build Back job and makes sure that everything runs smoothly through the process.

Ray Trevino

Ray Trevino is our Senior Residential/Commercial Estimator in our Build Back Department for SERVPRO of Spring/Tomball. He has over 11 years of experience in this industry. 

Ray has been with SERVPRO a little over 3 years now and in his spare time enjoys going to Church, spending time with his family and hunting and fishing.

Contents Department

Our Contents Department is in charge of the Contents Pack outs and Pack-Ins, Structure Cleaning, Contents Cleaning, Duct Cleaning, and Bio-Hazard Cleaning.

They also do onsite Ozone Cleaning to Fire and Smoke Damaged contents. 

Structure Repair Department

Our Repair Departement is in charge of re-building what our Mitigation Department has torn down. 

The Repair Service Project Coordinator is Ashley Baker. Our three estimators are Jesse Jones, Ray Trevino, and Mark Marquez. Shane Elliott and Robert Cryer are both superintendents. 

Mark Marquez

Mark is one of our Build Back Estimators here at SERVPRO of Spring/Tomball.

Mark has 5 years of experience as an estimator at a different SERVPRO location and has recently joined our team.

Mark also has over 15 years of experience as an insurance adjustor.

Keith Thompson

Keith Thompson is our Commercial Marketing Specialist here at SERVPRO Spring/Tomball.

Keith has been in this industry for over 17 years and has the following certifications:

-WRT Certified

-OSHA Certified

A word from Keith: "I like to build and maintain relationships with our customers and community. I'm caring and charismatic and I have a passion for helping people in their time of need."

An interesting fact about Keith is that he has been a football official for 8 Years!!

Samantha Love

Samantha Love is our Marketing Representative here at SERVPRO of Spring/Tomball

Samantha has been working with us since January of 2019.

She markets our company around our territory, hosts continuing education courses for agents and adjusters, and she follows up with our customers to make sure we provided excellent service!

She is also the event coordinator for SERVPRO events as well as the Chamber of Tomball events that SERVPRO sponsors. 

Vanessa Cid

Vanessa Cid is one of our contents and mitigation estimators here at SERVPRO of Spring/Tomball.

She has been with us for 3 years!

Vanessa is certified in:

-Fire & Smoke Restoration

-Water damage Restoration  

-Xactimate

Karen Moore

Karen Moore is our Accountant here at SERVPRO of Spring/Tomball

She is trained in multiple systems including Xactimate and our accounting programs. 

Ms. Karen has a huge heart and a bright soul!

Production Team

Our production team consists of 25-35 employees on average. They perform services such as water mitigation, pack-outs, pack-backs, contents cleaning, mold remediation, duct cleaning, and fire damage clean up. 

These highly-trained individuals have been taught the proper skills and knowledge to ensure that our customers are taken care of the right way. 

Office Staff

This group of employees works efficiently in the office every day to make sure the proper paperwork gets signed on jobs, photos get taken, coordinate jobs, answer phone calls, and everything in between! 

These professionals have the skills and knowledge needed to ensure that every job is properly taken care of in a timely manner.