What our Customers say...
Water Damage Testimonials
"The water mitigation process has been wonderful. SERVPRO arrived right away, accessed the situation and got to work. They explained everything that they would be doing and even updated me throughout the process."
"Very timely and left things neat and tidy"
"SERVPRO came out promptly checked out the damage we had from a leak and had a crew here to start the process for the water mitigation within an hour of first showing up. All were friendly and professional!"
Fast, courteous and knowledgeable. I had full confidence in what the process was and what to expect.
I called two other companies, both said they would call back right away and no one did. After hours of waiting, I called back and they both said someone would call shortly, nothing. I finally decided to call SERVPRO of Spring/Tomball and got a call back within minutes! I then received constant communication. Finally a company that understands customer service! Nice job! I will recommend this company to anyone!!
Your service was wonderful, prompt, professional. Thanks for much needed help.
Very professional and quick service. Thank you SERVPRO Spring/Tomball for the awesome work!
Very professional, courtious and friendly. Awesome job SERVPRO.
We are very grateful for the rapid response and making all repairs within five days of start. Helping us celebrate Christmas on time by finishing all repairs in a timely manner! Everything went exactly as expected!
The service was great!! I will recommend SERVPRO of Spring/Tomball to my family and friends!
I would enthusiastically recommend this professional company to anyone who suffers flooding or water damage to their home. In my case, they were truly a godsend.
At 4 am Thursday morning, my wife and I awoke to discover that a busted hot water supply line had flooded our kitchen, the hallways, and parts of every room in our house except one. My wife called our insurance company which contacted SERVPRO. By 7am or so, Kyle, the lead manager, was at our house surveying the damage and before 8 am two "water mitigation" crews had arrived. It was like the "cavalry to the rescue." I found all of their employees to be professional, knowledgeable, and concerned. They kept us (and the insurance company) informed of each step in the process. They used electronic equipment to determine areas where water had penetrated the walls and took extensive pictures and videos of the damage. They were extremely careful with our furniture and personal belongings and pointed out any items that looked like they had suffered water damage. In three rooms they moved the furniture to the center and covered it with plastic which was taped tight. They left three de-humidifiers and thirty some-odd blowers, which they checked daily, to complete the drying process (which took three days in our case.)
SERVPRO of Spring/Tomball took great care with handling our possessions and returned them in the same condition as when they left. They had a large crew that worked together and got the job done quickly. Everyone exceeded my expectations during this event.
We were so pleased with each worker who handled our belongings. All I can say--they work hard and well together--WONDERFUL GROUP!! We were blessed to have them!!
They were helping with a water damage situation. Time was critical and communication was necessary. They surpassed my expectations. I would highly recommend them.
The water crews from SERVPRO of Spring/Tomball were exceptional and top-class when dealing with my water damage in my home. Our family could not be more thankful for all the work that was performed.
The people that work for that location is very considered and care about their customers....
Thank you SERVPRO of Spring/Tomball for your diligence, assurance and hard work that has gone into drying my recent water damage and restoration process.
Suffering a water damage as a first time homeowner I was overwhelmed to say the least. The SERVPRO of Spring/Tomball crews were professional, and walked me through the process one step at a time. I hope I don't have to use them for a while but in the event I have a water damage, I know who to call.