Recent Posts

Flooding and Safety Tips

4/14/2021 (Permalink)

Flood in Building Call us at SERVPRO of Spring/ Tomball for more information about how you can stay safe during flood and storm situations 281-374-6454

Floods can be surprising and they can catch you off guard. Water is incredibly damaging, and most people would be surprised at what water can do once it sneaks its way into your home. SERVPRO of Spring/ Tomball is here for you for suggestions and life saving tips.  

Our crews are highly trained and licensed to work in these situations. It’s important to us to get out there and protect your property as quickly and professionally as possible, as we ensure the water will not migrate and cause additional damage to the surrounding areas.  

Flooding can be dangerous and scary. Be sure to have emergency kits with you at all times in case of a storm. 

If for any reason, you and your family are unable to make it out of your home or town when a storm is coming, there are ways to be Storm Ready.  

Follow the steps below to feel better prepared when a storm hits: 

1.) Have a home emergency plan. Know all of your safe exit points of the home, what to do with pets, keep on hand at least 2 Emergency Kits, and let your neighbors know you are still at the home. 

2.) Stock up on the easy essential foods, water, toiletries, candles, lighters and flashlights. Have plenty of blankets and pillows handy. 

3.)   Keep some games and toys for the children handy--Waiting for the storm to pass over might actually get boring in some cases. 

4.) Secure loose things around and on your property. 

5.) Make sure there are no branches hanging over your home or garage. 

6.) Stay in doors when the storm is upon you. 

7.) Ensure your home, contents and car insurance is adequate and current. 

8.) Learn how to safely turn off your power, water and gas. 

9.) Keep a battery powered radio nearby so you can keep up with warnings and updates on the storm. 

10.) Keep water containers, a camping stove and fuel safely on-hand 

Stay safe and prepared for storms in your area.   

Categories of Water and What that means for your home

4/14/2021 (Permalink)

Water Damage Ceiling Call us at SERVPRO of Spring/ Tomball for any additional information or to discuss water damage at your location 281-374-6454.

Water damage is one of the most common and costly disasters accounting for billions of dollars in losses to homeowners and renters annually. Here at SERVPRO of Spring/ Tomball, we encourage all homeowners to protect themselves with the right insurance coverage. Generally speaking, water that falls, such as rainwater, is covered by a standard homeowners insurance policy, while water that comes from the ground, such as an overflowing river, is covered by a separate flood insurance policy. 

By the same token, properly maintaining a home is one of the best ways to prevent water damage.  A homeowner can prevent water seepage by painting a water-sealant or avert a sewer backup by installing a backwater valve. The Institute for Business & Home Safety offers these additional tips for homeowners.  

A delay of just a few hours can greatly increase the severity of the water damage in an affected area. According to IICRC Standard and Reference Guide for Professional Water Damage Restoration, water is separated in three different categories dependent on the level of contamination. They are summarized as the following: 

Category 1 Water – That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, subflooring). Time and temperature, which promote the growth and amplification of microorganisms in water can cause Category 1 water to degrade. Examples: burst water pipes, failed supply lines on appliances, vertically falling rainwater. 

Category 2 Water – That which begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. As with Category 1 water, time and temperature can cause Category 2 water to become progressively more contaminated. 

Category 3 Water – That which is highly contaminated and could cause death or serious illness if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes. There are two ways in which water enters a building as a result of wind storm damage. 

Call us at SERVPRO of Spring/ Tomball for any additional information or to discuss water damage at your location 281-374-6454. 

Natural Disasters and the Texas Winter Storm

4/7/2021 (Permalink)

Texas Winter Storm SERVPRO trucks ready to go out for Texas Winter Storm

Last month’s winter storm was a real awakening for a lot of us out here in Texas. We are not new to natural disasters or having to rebuild our community, but the mass power outages and subfreezing temperatures was a crisis situation we weren’t prepared for.

Texas homeowners may be surprised to know that every state in the US is vulnerable to flooding--even the more arid ones. Changes in sea level, as well as weather patterns, are enough to create sudden floods that cause damage to homes and infrastructure in one fell swoop. Homeowners with flood coverage may be relieved to have it, but without professional cleanup, water damage can make their structures a host for mold, microbes, and further issues. Follow our guide for initial emergency water damage tips.

If you need flood damage cleanup,  our storm team is ready and willing to rebuild your home to it’s original condition. As professionals, we receive the Institute of Inspection Cleaning and Restoration Certification (IICRC) training to maintain high standards in addressing fire, water, and mold damage as well as restoration of structures. SERVPRO works with you and your insurance adjuster so that cleanup complies with your policy as well as local regulations.

Your insurance adjuster can assist you in the process of completing a proof of loss for your flood claim. Make sure your proof of loss complies with the needs of the Standard Flood Insurance Policy and file promptly--within 60 days of the flood--to make sure you get compensated in a timely fashion.

SERVPRO technicians can also assist with this process by taking photos of the damage, taking inventory of possessions, and coordinating with both you and your insurance adjuster during the cleanup process. If you have crucial documents that are damaged by flooding, SERVPRO can create electronic copies of the papers so that you always have access to them.

A successful cleanup begins with thorough monitoring of the situation. This is why SERVPRO technicians use a variety of moisture measurement technologies to evaluate the extent of damage before extracting moisture, disinfecting surfaces, and drying your home. Throughout the drying process, professionals can use penetrating and non-penetrating moisture sensors and meters to determine the progress made by the cleanup process. Infrared imaging allows technicians to see behind structures to determine if subfloors, studs, or fiberglass insulation require further drying.

Every surface in your home has an ideal humidity level to maintain its integrity, from hardwood flooring to drywall to your furniture. SERVPRO strives to ensure that items that can be safely restored are handled with the utmost care, and possessions that require replacement are not removed without documentation and the informed consent of homeowners and insurance adjusters. If your disaster requires general contracting services for restoration, your local SERVPRO is licensed to handle this type of work.

Check out The Weather Channel as they discuss why storms are so hard to forecast.

SERVPRO of East Central Austin provides a mitigation service that is Faster to Any Size Disaster. If disaster strikes in your home, you can call (512) 420-9886.

Leader in the Restoration Industry

3/25/2021 (Permalink)

Technician with moisture meter "Like it never even happened."

As a leader in the cleaning and restoration industry, we strive to meet or exceed the expectations of every customer, client, and business that is involved with water damaged property. Every property, every project, every customer deserves excellence.

Water intrusion in a home or business is always a traumatic event. Effectively restoring a water-damaged property is such a valuable service to any homeowner or business owner. This type of disruption creates stress and uncertainty for many individuals and can be very costly.

This is when you call us at SERVPRO to provide guidance and assistance to ensure the best decisions are made through these difficult times.

Excessive water and moisture in any indoor environment can pose health effects for occupants and if it is not resolved properly. Water intrusion can cause severe damages to both your structure and contents.

Properly mitigating, drying, and restoring a water-damaged structure requires training, expertise, and specialized equipment. With hands-on experience and coaching in the field, we are the best in the industry.

The goal of emergency actions is to protect your structure and contents from further damage, establish a safe environment, extract water, demo unrestorable materials, and create the conditions for drying the structure and contents effectively. This typically involves calculating and positioning air movers and dehumidifiers within the affected area.

Once the equipment is placed, we monitor the drying process and make sure it is working properly. Monitoring services continue until the structure and contents are dry as we evaluate, update monitoring logs, and make adjustments as needed.

Call us at SERVPRO, “Like it never even happened.”

Safety and the Initial Inspection

3/25/2021 (Permalink)

Technician at jobsite Like it never even happened.

Safety is everyone’s responsibility on a water damage work site. A primary concern in water damage safety is protecting employees. Observing appropriate safety procedures will help keep workers safe and healthy while they work in unsafe or unhealthy environments.

Restorers inspect the area where water has intruded to identify the extend to which water has mitigated through materials and the damage that has occurred. We discuss this with the building occupants about their observations to help further define the nature of the water damage. The information we gather in this initial inspection is documented and used to plan the needed emergency procedures.

During the process of drying a building, restorers conduct ongoing inspections. They inspect and measure moisture conditions inside the building and in materials affected by the water. Information gathered in the ongoing inspections is documented and used to determine whether wet materials are drying properly.

When the structure and contents are considered dry, restorers conduct a final inspection. This information is documented to show that the building materials and contents have been restored to acceptable conditions. Restorers document not only conditions of the building and structure, but also the work procedures that are followed to address those conditions.

The restorers concern with any wet building is to prevent damages caused by water and moisture from becoming worse. Effective mitigation of a water intrusion will reduce the amount of damage a property suffers and thus also reduce the cost of restoring the property to its condition before the loss. Mitigation is important because it helps the occupant recover more quickly from the water loss event.

Call us at SERVPRO for all your restoration needs.

We Respond Quick!

3/23/2021 (Permalink)

White background with "Did you know?" at the top. Fact about servpro in the middle, servpro logo at the bottom. SERVPRO of Spring/Tomball is always here and ready to help! Call our office at 281-374-6454 for more information.

When your home becomes a victim of a disaster that is spreading quickly throughout the property, you want to know that a phone call can retrieve experienced professionals with the ability to clean up the mess before your home becomes irreparably damaged. You need effective solutions to the water loss incident fast, and our franchise professionals can respond quickly to offer real-time results to the emergency in progress.

When a water disaster occurs, you need prompt water cleanup services. Many homeowners can quickly discover that recovering their home from substantial water loss situations can be overwhelming, and even stopping the source of the damage can prove problematic. For example, many residents have shut off valves for the water supply into the plumbing for their home, but few know where this shut off is, let alone how to access it if it is not out in the open. In these scenarios, you need a professional crew that can arrive shortly after you call with the expertise and experience to shut off the source of the water damage and begin effective strategies to preserve the property through extraction, drying and cleanup efforts.

Our SERVPRO professionals are a wise choice for restoring your home and mitigating the initial loss you could experience due to our commitment to having highly trained technicians available to our customers. Through the steps required to obtain the water restoration certification through the industry standard-setting organization IICRC, to our continued online and in-house educational opportunities, we can offer technicians prepared for a wide range of potential effects from significant water loss incidents to a property.

You often do not have the time to spare to get the damage and excess cleaned up when facing water loss incidents on the property. Instead of spending valuable time clicking through reviews on the internet, you can trust in the fast response and vast experience of our SERVPRO of Spring/Tomball water restoration specialists. 

Why Choose SERVPRO to Handle Your Claims?

3/23/2021 (Permalink)

2 servpro employees on left side, 2 homeowners on the left. servpro lady talking to homeowner kneeled down by kitchen sink SERVPRO of Spring/Tomball works directly with your insurance company to make the process as simple as possible for you.

SERVPRO of Spring/Tomball professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers. Our highly trained professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is our first priority. Your customer will appreciate the immediate response and you will know everything is being done professionally and in a timely manner to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO of Spring/Tomball professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO of Spring/Tomball professionals can provide an itemized loss inventory. You will receive a report and pictures of important items in the home or business.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. SERVPRO franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Spring/Tomball, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO of Spring/Tomball Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO of Spring/Tomball Professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

When Should You Replace Your Smoke Alarms?

1/26/2021 (Permalink)

Smoke alarm on ceiling with "Smoke Alarm" in bottom left corner, orange servpro house above that. Call SERVPRO of Spring/Tomball 24/7, 365 at (281) 374-6454. We are always here to help!

3 Signs You Need to Replace Your Smoke Alarms

Having properly functioning smoke alarms in your Houston, TX home is an essential aspect of basic fire safety. These devices give you the first warning that your home is in danger in the event of a real fire. After you’ve had your fire alarm system for a while, though, it may stop working as effectively as it once did. If you notice any of the following signs, it may be time to replace the smoke alarms in your home.

1. The Alarms Are Over 10 Years Old

Like all other devices, your smoke detectors will eventually reach the point where they’re too old to work properly. To see if this is the case, simply check the date of manufacture on the back of the alarm. If at least 10 years have passed since the printed date, you’re due for a new alarm system.

2. The Alarms Fail the Monthly Test

To ensure that your fire alarm system is in top condition, you should test it at least once a month. Find the test button on the front or side of each device and hold it down for a few seconds. If the alarm doesn’t emit any sound, this is a likely indicator that the system needs to be replaced.

3. The Alarms Go Off Randomly

Your smoke detectors must do their job of alerting you of a real fire emergency before any fire or smoke damage ensues. However, if your alarms frequently go off for no apparent reason, they could be defective. To save yourself the constant noise and properly safeguard your home from danger, be sure to have new detectors installed as soon as possible.

Unfortunately, your fire alarm system may fail you unexpectedly. If you experience any signs of smoke or fire damage in your Houston, TX, home, trust fire restoration professionals to bring it back to its normal state. 

ERP: Emergency Ready Profile

12/28/2020 (Permalink)

Green background with iPad and iPhone with Emergency Ready Profile in top corner and servpro app on the devices SERVPRO of Spring/Tomball is always here to help. Call us 24/7 at 281-374-6454!

“No one plans on a disaster, but you can plan to be ready for whatever happens!”

Whether you own a small business or corporate scale, water damage or fire damage can occur to your business. Did you know that 50% of businesses that experience a disaster may never re-open their doors? That is why we can’t stress enough, the importance of being prepared and equipped with the knowledge to mitigate until help arrives. Let us help you get prepared! Our Emergency Ready Profile (ERP) program we will provide critical information that will allow you to start mitigation and recovery services. The ERP is a quick reference guide tailored to your structure and business.

We will come to you and provide a FREE assessment of your facility. With this assessment we will create a detailed profile that references important contacts and phone numbers, such as your utility companies, insurance company, maintenance department, hospital, and other important phone numbers relative to your business. The Emergency Ready Profile will also prepare our SERVPRO of Spring/Tomball team. Don’t let your business be on the wrong side of the 50%.

We make it "Like it never even happened.

What Can I Do When a Storm Causes Flood Damage?

12/28/2020 (Permalink)

Road covered with water, houses down sides on road. "flood damage" at bottom of the page. SERVPRO of Spring/Tomball is always here to help. Call our office 24/7 at (281) 374-6454

SERVPRO Can Remediate the Flood Damage in Your Houston, TX!

Living in Houston, TX can open your home to many heavy rainstorms. Unfortunately, if you live in an older building, this can cause some issues. Visualize an older roof, finally giving way under the weight of pooling water, and allowing it to leak into your home. You notice water begins to drip down into your bedroom from the ceiling.

Our flood damage remediation services for Houston and surrounding areas are expert-tier. SERVPRO technicians are well trained, and we use advanced technology to ensure the best service possible. If you need flood damage remediation, get in touch with us.

What Could I Do to Be More Prepared For a Flood?

If you know a severe rainstorm is on the way, you can do a few things to be prepared for the damage your home could face.

  • Keep a list of emergency numbers
  • Consider having spare water and food, in case of an extended power outage
  • Consider calling for assistance, anticipate flooding risks

While not all rainstorms are severe or lead to electrical utility loss, it is always good to be prepared. Having bottled water and nonperishables handy can ensure you don’t need to rush to a grocery store when everyone else is. SERVPRO suggests contacting our office to set up a scheduled appointment for demonstrating our ERP Plan. The Emergency READY Profile Plan can help prevent, or at least mitigate, damages caused by intruding water, fires, or even mold.

What Can SERVPRO Techs Do Once They're Here?

Once our highly trained technicians get to your home, they can get to work right away. We can start by:

  • Covering the hole on your roof with tarps, to try and stop water from getting inside
  • Employ wet/dry vacuums to remove water from between your walls, your ceiling, and your bedroom floor
  • Use air blasting tubes to get dry air into hard to reach places (injecti-dry advanced devices)

Here at SERVPRO, we are dedicated to helping you reduce excess moisture in your home and prevent mold damage. If you go through an unfortunate flood loss event, get the help your home deserves!

Get in touch with SERVPRO of Spring/Tomball by calling (281) 374-6454. We're here for you!