What our Customers say...
Good team, excellent moral
Overall process was great, no issues. Crews came in and did the work very quickly and efficiently. Every crew member was professional, and polite to office staff and people living in the surrounding buildings in the apartments. One minor question regarding the concrete that the contractors had questioned, but besides that Great service!
Very professional, courtious and friendly. Awesome job SERVPRO.
Proactive communication, outstanding! Jarrod in the build back department was professional and responsive!
Great experience all the way through the process!!!!
We are very grateful for the rapid response and making all repairs within five days of start. Helping us celebrate Christmas on time by finishing all repairs in a timely manner! Everything went exactly as expected!
Very satisfied with everything and all the work done. Everybody who helped with the mitigation really knew how to do their job. The process went very smoothly, we were happy with the outcome!
The crews were outstanding in every way!! All 10's!!
Couldn't ask for a more efficient and knowledgeable supervisor than Robert Cryer. The painters and drywall men were the best! All 10's for this repair team.
Hard working company..always recommended!
I had a water line busted on my stair way and created a mess. They came down and cut all the damaged sheet rock and treated my house to prevent mold and other problems related with humidity. I called my insurance company to report the damage and they paid SERVPRO directly. They also took care of my damaged furniture and fixed it all. I am very pleased with the service, hopefully I never need their services again but if I do, I will call them for sure. Thanks SERVPRO!
If you have a flood problem or remodeling give them a call
The entire staff was professional and extremely knowledgeable throughout my whole claims process. Uprooting my family due to someone else's loss was a hard pill to swallow, but SERVPRO of Spring/Tomball assured me that I was in good hands and they would help me get through these times by making it look "Like it never even happened." 5 Stars, hands down. Thank you guys so much!!!
It was a long haul but the end product was better than if it never happened. Thanks Glen for hanging in there to the finish line! It looks GREAT!
First class customer service ! I would recommend them highly
Excellent service. Our building flooded and it was a great relief to know that everything was being taken care of by professionals. We received fast, friendly service and everything was taken care of in a proficient manner. Highly recommend!
They were helping with a water damage situation. Time was critical and communication was necessary. They surpassed my expectations. I would highly recommend them.
The team was incredible. They were thorough and took the time to explain the process and let us know just exactly what to expect.
From beginning to end SERVPRO was great. They were there within an hour of our flooding, and always kept us in the loop as to the next steps to repair our home. They always showed up exactly when they said they would, and were very professional. I am extremely pleased with the service I received from SERVPRO
This service made my life so easy as I had no idea where to go or how to coordinate it had it been left to me to take care of.
They were very accommodating and great to work with.
This crew was the only thing that helped me make it through this crazy time. We lost about 80% use of our home, and SERVPRO and Josh's team were amazing. We would use them again if we ever needed this help.
Thank you, gentlemen, for everything you did to help us out
Tom And Deborah Fuller
The entire staff is knowledgea
Shane Elliott was exceptional. Very thorough and respectful and helpful. I was very impressed. Thank you!
SERVPRO of Spring/Tomball took great care with handling our possessions and returned them in the same condition as when they left. They had a large crew that worked together and got the job done quickly. Everyone exceeded my expectations during this event.
The people that work for that location is very considered and care about their customers....
We were so pleased with each worker who handled our belongings. All I can say--they work hard and well together--WONDERFUL GROUP!! We were blessed to have them!!
Carlos was very polite and courteous and knowledgeable from the beginning. A qualified and fantastic crew completed the job carefully and very professionally in one day! I am impressed and will definitely recommend to others!
The water crews from SERVPRO of Spring/Tomball were exceptional and top-class when dealing with my water damage in my home. Our family could not be more thankful for all the work that was performed.
I would like to thank the entire SERVPRO of Spring/Tomball contents team for keeping me well informed throughout the entire process. In addition, Carlos did a stellar job communicating to my wife and I.
I wanted to take the time to let you know what a wonderful job you guys have done! The craftsmanship of your sub contractors is the best I have EVER seen! From the "dry out" and "pack out" through the "build back" services your team members were a delight to have in my home. Each individual worked hard to make sure our job was above satisfaction. Please encourage these amazing workers in their field, because they make your SERVPRO shine!!!!
In October this year we had a kitchen fire. An event like this can be incredibly stressful and worrisome. When our Allstate representative suggested SERVPRO of Spring/Tomball, we had no idea if you all would provide the best service. Well, those reservations quickly vanished as we watched your employees manage this project. All were consistently courteous, patient and interested in the best quality at every turn. I'd like you to know how pleased we are with this stellar service.
Thank you SERVPRO of Spring/Tomball for your diligence, assurance and hard work that has gone into drying my recent water damage and restoration process.
The two crew chiefs that handled my contents pack out, and pack in were wonderful to work with. The crews did an outstanding job. They are amazing!
Your entire team did a great job. The contents team handled all of our belongings with care. Thank you for a job well done!
Thank you for helping us and for taking care of our belongings and home. Your teams were wonderful.
The customer service I experienced during my interaction with my claim was some of the best customer service I have ever received. Thank you SERVPRO of Spring/Tomball for helping me during such a stressful event and making it like it never happened!
After the damages were assessed at our home we were devastated at the possibility of precious contents and memories that we never thought would be the same. Your contents ladies and gentlemen were so friendly, polite, sincere and exceptional when our belongings were returned to us in excellent condition. Thank you!
Suffering a water damage as a first time homeowner I was overwhelmed to say the least. The SERVPRO of Spring/Tomball crews were professional, and walked me through the process one step at a time. I hope I don't have to use them for a while but in the event I have a water damage, I know who to call.
"I'm very pleased with the entire process."